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As a manager, you have a lot on your plate. You need to focus on ensuring that your business is profitable, customers are happy, and employees are productive. However, sometimes it can be challenging to juggle all of these responsibilities and focus on growth, processes, and accountability. That's where a Fixed Operations Growth Facilitator comes in.

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How we can help

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A Fixed Operations Growth Facilitator is a professional who can help managers overcome many obstacles and make your business more profitable. By working with a growth facilitator, you can benefit from their experience, knowledge, and expertise. Here are a few specific benefits that I can provide:

  1. Increase Sales and Retention: One of the primary goals of any business is to increase sales and retention. I have more than quadrupled sales and retention for my clients. I can help you develop processes and pay plans that incentivize your team to sell more services and products while maintaining good CSI (Customer Satisfaction Index).

  2. Develop Teams and Win: I have developed teams and won countless awards with them. By working with me, you can learn how to build a high-performing team that is motivated and engaged. I can also help you implement new owner clinics, chamber events, car shows, and ladies' day seminars with huge success.  Each of which are great ways to build trust and value with your clients.

  3. Improve Production Efficiencies: I can help you improve production efficiencies. I have implemented technician apprenticeships, mentorships, production based pay plans, and time studies. I can also help you streamline your operations to maximize productivity and reduce waste.

  4. Express Service: Express service is very popular among customers, but it can be challenging to implement. I have experience implementing express service programs and can help you do the same. By offering express service, you can attract more customers by being convenient and valuing their time while increasing revenue.

 

By working with me, you can benefit from my experience, knowledge, and expertise. I am an Analyst, Coach, Mentor, and Trainer with over 25 years of experience in fixed operations. I was the President of the General Motors Service and Parts council of the Tampa Bay Area for over a decade and I am also a graduate of the NADA Dealer Candidate Academy.

Throughout my career, I have significantly increased sales and retention for my employers, implemented processes and pay plans, and won countless awards with my teams. I have also developed teams then implemented new owner clinics, chamber events, car shows, and ladies' day seminars with huge success. Express service, warranty rate increases, technician apprenticeships, and production efficiencies which are all in my wheelhouse.

In conclusion, a Fixed Operations Growth Facilitator can help managers overcome potential concerns and make their business more profitable and help get the best out of existing staff. By working with a person like me, you and your team can benefit from my experience, knowledge, and expertise.

Contact me today to learn how I can help you take your business to the next level.

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Jim Martin

Founder Fixed Operations Development

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